FAQs

Find answers to your most pressing questions about ZonPrep’s FBA prep and shipping services.

Frequently Asked Questions

What is the commitment?

No contracts. Pay-for-performance. Leave anytime if we don’t meet or exceed your expectations.

Is there a revenue or volume minimum?

Short answer: Yes—Our best-fit clients are doing at least $10M+ in annual Amazon sales or shipping at least one truckload per week. If your needs don’t meet these thresholds, get in touch anyway and we’ll see if we can help you out.

How fast can you get inventory to Amazon?

Inventory processed by ZonPrep is typically received in Amazon within ~6 days (vs. 20-plus days when sellers go direct), so units start selling—and cash starts cycling—weeks sooner.

How exactly can ZonPrep save me money?

Send one full-truckload of mixed SKUs to ZonPrep and let us handle Amazon’s five-warehouse split in-house. This single move (1) wipes out up to 75% of the new Inbound Placement fees and (2) swaps five pricey LTL bills for one blended, lower-per-unit FTL rate.

What’s the maximum volume of inventory I can store with you?

We have one of the largest FBA prep warehouses in the USA and our total warehouse footprint is 400,000 sq ft. There’s no retail company in the world that we can’t handle.

How fast will you process and prepare my products?

While many FBA prep services take several days, our team only takes 48-72 hours to prep your inventory – no matter the size of the shipment.

How do you determine your pricing?

The three primary factors that go into our customized quotes are volume of inventory, item sizes, and the location you want us to ship to.

Can ZonPrep warehouse my inventory if I need to hold stock for a while?

ZonPrep is a cross-dock first operation—we prep and ship inventory out fast. That said, we do offer short-term buffer storage for select high-volume brands that require it. If you’re moving truckload-level volume, speak with sales and we’ll scope a storage plan that fits without slowing down your replenishment flow.

Can ZonPrep handle prep-only projects if I keep shipping direct to Amazon?

Yes—if you have high-volume labeling, kitting, or bundling that meets our truckload-level minimums, we’ll prep the units in-house and release them to your carrier of choice. Just note that you’ll still pay Amazon’s inbound placement fees on split loads, so most brands eventually add our cross-dock shipping services to capture the full savings.

Do you process Amazon returns or re-work inventory?

We do offer returns processing and re-work for brands already on our cross-dock service. Once Amazon routes goods back to a ZonPrep hub, we inspect, re-label if needed, and either recycle, dispose, or re-enter sellable units per your SOP. Because this is labor-intensive, we limit it to contracted clients moving truckload volumes. ​

Can you help me with custom packaging and inserts?

Yes. We can include marketing materials, inserts, and specific configurations.

What kinds of products do you *not* prep?

We typically don’t handle oversized items (furniture, etc.), but we may be able to support some oversized, hazmat, or temperature-controlled SKUs on a case-by-case basis. Talk to sales and we’ll help find the right solution for you.

What makes ZonPrep different from other 3PLs?

With Zonprep, our biggest leg up from others is the cost savings and speed at which we get your inventory into Amazon. Our Amazon know-how and long-standing relationship with Amazon grants us prepping and shipping efficiencies and that no other 3PL can match. Because we, too, were high-volume Amazon sellers, we are incredibly adaptable to the ever-changing ecommerce space and are solution-driven when inevitable challenges and changes arise.

Still have questions?

Get in touch so we can answer any additional questions you might have.

Ready to Save Big and Move Faster?

Try ZonPrep for one week. No commitment.

Your first full truckload ships to Amazon on our dime. No contracts, no strings—see how fast ‘fast’ can be.