Born in the FBA trenches.

Juan Alberto Juarez is SVP of Operations at ZonPrep. Born in Mexico City, he immigrated to Chicago at 15 and started his career on a warehouse floor at 18. Three decades on, he has led operations across distribution, logistics, packaging, and technology, with time in sales, entrepreneurship, and executive leadership along the way. He is a servant leader by instinct, and developing people is the part of the job he cares most about. His formula: Unstoppable Work Ethic + Positive Attitude = Great Results. Outside work he is an ultrarunner, with more than 70 marathons, fourteen 100-mile races, six 24-hour races, and two 48-hour races behind him, and a personal best of 133 miles.

Quady Williams is Director of Account Management at ZonPrep, leading the Account Management and Logistics teams with a focus on delivering a white-glove experience for every customer. She is responsible for ensuring ZonPrep consistently upholds its core standards of Accuracy, Accountability, and Speed while building strong, trusted customer partnerships. Quady oversees the customer journey from onboarding through ongoing operations, working across teams to ensure customer expectations translate into effective warehouse and logistics execution. Her leadership focuses on customer success, process improvement, and scalable account management strategies that support both customer and company growth.

Jose Jacobo is Director of Warehouse Operations at ZonPrep, bringing more than 20 years of leadership experience across operations, logistics, warehousing, staffing, and organizational management. He oversees day-to-day operations, staffing, safety compliance, facilities, and the inbound and outbound departments. His leadership philosophy centers on knowing team members as individuals: recognizing what each person does well, then putting them in a position to succeed and own the result. Strong operations start with strong people. His diverse operational background and people-first approach continue to shape his commitment to building strong teams, improving efficiency, and creating organizations positioned for sustainable growth.

Vinny Silva is an accomplished Operations Excellence Manager with a strong background in engineering, process optimization, and large-scale operational transformation. At ZonPrep, he leads strategic initiatives that enhance productivity, optimize labor, and build scalable systems to support the company's continued growth. Throughout his career, Vinny has led high-impact operations and continuous improvement initiatives at organizations including Amazon and CEVA Logistics, both in the United States and Brazil. His leadership approach combines data-driven decision-making, innovative technology, and hands-on collaboration to transform complex operational challenges into safer, simpler, and more efficient processes.

Mikhail leads digital and technology strategy at ZonPrep, where he drives AI adoption to help every team work more efficiently and consistently. With a background spanning early-stage startups to Fortune 50 corporations, Mikhail brings deep expertise in product development, revenue growth, and integrated marketing.

Rachel Go is ZonPrep's CMO, where she owns brand, content, and demand generation for an Amazon-focused supply chain partner built by and for serious Amazon sellers. With a background leading marketing for B2B eCommerce and tech companies, she turns ZonPrep's operational edge into a story that lands with $10M+ operators: faster check-ins, eliminated placement fees, and accuracy numbers that hold up to scrutiny. She's currently completing an Executive MBA at Oxford.

[Bio to come]

Andrew is a Senior Account Executive at ZonPrep, where he helps Amazon sellers navigate prep and fulfillment so they can scale with confidence. He's focused on building genuine relationships with clients and finding solutions that actually move their business forward. Outside of work, Andrew's a big soccer fan, trains jiu jitsu, and spends as much time as he can with friends and family.

Josh is Toronto-born and raised, with four years of experience in the e-commerce and Amazon space, specializing in capital funding and software solutions. Outside of work, he enjoys playing hockey and golf and is a passionate supporter of Toronto's sports teams.

Alec drives new business at ZonPrep, working with Amazon sellers to identify where FBA supply chain inefficiencies are costing them time and money. He partners with prospective clients to understand their inbound shipping, compliance, and scaling challenges, then shows them how ZonPrep can cut costs and remove friction from their operations. Alec is focused on building lasting relationships and helping sellers grow with confidence.

Carson is a former student athlete who graduated from Georgia College and State University in May 2026. He lives in Charleston, South Carolina, and outside of work you'll find him outdoors or watching the Braves.

Ryan has spent the past two years advancing from Business Development Intern to Account Manager and now Senior Account Manager. He oversees the day-to-day operations of a portfolio of Amazon sellers, providing clear visibility and white-glove support throughout the fulfillment process. Ryan works cross-functionally with the sales, software development, and operations teams to identify and implement operational improvements that drive speed, accuracy, and efficiency across the Amazon distribution network.

Alexander is dedicated to fast turnarounds, accurate prep, and low logistics costs. He partners directly with Amazon sellers to eliminate placement fees and keep FBA supply chains running with reliable, hands-on support.

Brannon is dedicated to helping Amazon sellers navigate the complexities of logistics and fulfillment so they can focus on growing their businesses. He works closely with clients to simplify their logistics, prep, and fulfillment operations, helping them scale with confidence. He earned his bachelor's degree in Business from The George Washington University in Washington, D.C., before relocating to Atlanta to join the ZonPrep team. Outside of work, Brannon teaches group fitness at Barry's, enjoys running the Atlanta Beltline and through Piedmont Park, and spending weekends on the lake.

Jaime is a supply chain and account management leader committed to turning complex challenges into scalable, reliable solutions. His work centers on improving FBA performance, strengthening customer relationships, and building processes that create better outcomes for clients and internal teams alike. With experience across Amazon FBA, e-commerce, logistics, and supply chain management, Jaime connects the customer experience to the operational processes behind it, creating clarity in complex environments through strong communication, accountability, and operational excellence.

[Bio to come]

Brian oversees thousands of products prepped and shipped every day, and brings extensive experience across logistics, operations management, and safety compliance. He is also the warehouse safety point of contact, responsible for forklift training and compliance across the floor, backed by his OSHA 10, OSHA 30, and forklift certifications.